Contact Us
If you have a question -- if you want a list of items currently in stock -- if you want to place an order -- please contact us !
Come visit Red Star Railways at the following train shows:
Return/Refund Policy: Models may be returned (undamaged and not modified) within thirty (30) days of purchase for full refund. No returns or refunds for books and videos. I'm sorrythat I have to do this, but the underhanded actions of a few people have made this action necessary. To all my customers who would never even consider such a thing -- thank you for your support, and please don't take this as a personal affront.
Sure, we accept checks -- we use Hell's Angels as our collection agency. (JUST KIDDING) Money Orders, too. Credit cards -- WE NOW ACCEPT VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER and JCB.
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Use the Mail/Fax Order Form to send your order to us. The fax number is top/left of the page.
To order by credit card, please send us either a snail-mail letter or a fax with your name, mailing address, card type, card number, expiration date, and your signature. My credit card processor is rather particular on this point. You can fax to (302) 335-8740 -- be sure to address it to: "RED STAR RAILWAYS, Attn: Chris White, 302-335-8450." Sorry we can't accept orders via email yet -- but we don't have a secure site, and we want to protect you and us.
YOUR RUSSIAN RAILWAY SPECIALIST
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